1. Acceptance of Terms
By using https://dtmvanlines.com/ and/or booking services with DTM Van Lines, LLC, you agree to be bound by these Terms & Conditions.
2. Our Services
We offer local and long-distance moving, packing, hauling, and relocation services. Service details, schedules, and pricing will be confirmed prior to booking. Final quotes depend on inventory, distance, scheduling, and service level.
3. Customer Responsibilities
You agree to:
- Provide accurate info for quotes and scheduling.
- Ensure items are properly packed (unless you purchase our packing services).
- Be present at scheduled times for pickup and delivery.
- Notify us of any changes, access issues, or special requirements in advance.
4. Payment
- Payment is due as specified in your service agreement/quote.
- Accepted methods include credit/debit cards and other forms confirmed at booking.
- Delays or changes may incur additional fees (outlined in your quote).
- Failure to pay may result in services being withheld or delayed.
5. Cancellation and Rescheduling
- You may cancel or modify your booking by contacting us.
- Cancellations made less than 48 hours before scheduled move may incur a cancellation fee.
6. Liability and Claims
- We treat all belongings with care, but our liability for loss or damage is subject to terms explained in your service agreement. Please ask about insurance options for high-value items.
- DTM Van Lines is not responsible for certain losses outside our control (acts of God, delays due to weather/traffic, pre-existing item damage, etc.).
7. Prohibited Items
We do not move hazardous materials, illegal substances, or items prohibited by law. Please review your contract or contact us with questions.
8. Website Use
You agree not to misuse our website or post unauthorized content. All site content (text, images, logos) is owned by DTM Van Lines, LLC and may not be reused without permission.
9. Changes to Terms
We may update these Terms periodically; the new version will be posted here effective immediately.
10. Governing Law
These Terms are governed by the laws of Texas and the United States.
11. Contact
Questions?
DTM Van Lines, LLC
Email: dtmvanlines@gmail.com
Phone: (214) 710-8347