1. Who We Are
DTM Van Lines, LLC (“we,” “us,” “our”) operates https://dtmvanlines.com/ (the “Site”), providing moving, packing, hauling, and related services throughout Dallas-Fort Worth and beyond.
2. What Information We Collect
- Personal Info: When you request a quote or book a move, we collect info you provide such as your name, email, phone, addresses of your current and destination locations, and inventory of items to be moved.
- Communication Info: By providing your phone number or email, you consent to receive service-related communication by phone call, email, and text message (SMS), including booking confirmations, reminders, and important updates.
- Payment Info: Credit/debit card information is collected via secure third-party payment processors—we never store your payment details on our servers.
- Automatic Data: We may collect usage data (like browser type, device, IP address, and visit duration) using cookies or analytics tools purely to improve the Site.
- Message Content: We retain records of communications for quality assurance.
3. How We Use Your Information
- To provide, schedule, and fulfill your moving services.
- To communicate by phone, email, and text/SMS for confirmations, scheduling, updates, alerts, and essential customer service.
- For marketing or promotional purposes only with your explicit consent; you can opt-out at any time.
- To respond to your questions, feedback, or requests.
- For analytics and site improvement, never for resale to third parties.
4. Information Sharing
- We do NOT sell your information.
- We may share info with:
- Trusted service providers involved in your move (as needed).
- Legal or regulatory authorities when required by applicable laws.
5. Marketing & Messaging Consent
- By submitting your information, you consent to receive automated calls and text messages from DTM Van Lines, LLC, at the provided phone number.
- Message & data rates may apply.
- You may opt-out of SMS or email marketing at any time by following unsubscribe instructions or replying “STOP” to any SMS.
6. Security
We prioritize secure handling of your info using modern security practices. However, no internet transmission is 100% secure—so we can’t guarantee absolute safety.
7. Children’s Privacy
Our Site isn’t intended for children under 18, and we don’t knowingly collect their personal information.
8. Your Choices and Rights
- You can request a copy, correction, or deletion of your data by contacting us.
- Opt out of marketing emails at any time (instructions provided in each message).
9. Changes to This Policy
We may update this Policy occasionally. The latest version will always be posted on this page.
10. Contact Us
For questions or privacy requests, contact:
DTM Van Lines, LLC
Email: dtmvanlines@gmail.com
Phone: (214) 710-8347